I’m going to give you something to think about. Name one business / brand / company based that delivers a high level of customer service. Continually delivers a high level of customer service. The spontaneous
Don’t let the gatekeeper influence your lead generation activities A very common complaint from those actively involved in lead generation is the presence of the dreaded “gatekeeper” regardless of industry sector or business type. I’d
“Enthusiasm is common. Endurance is Rare.” A line taken from the brilliant book by Angela Duckworth; GRIT, The Power of Passion and Perseverance goes some way in describing what’s required for success in high
Sales management training – a lesson with Greg Bradley According to a recently published Neilson Sports report our appetite for fitness health and wellbeing will see the gym sector become the shining star of
Have you ever heard of the Edelman Trust Barometer? It could be straight out of an episode of Brass Eye. Except it’s not. Established in early 50s America, Edelman has grown into one of
Making a business out of motivation, mindset and positive thinking In this episode of the Shift Control podcast I get into a conversation with Astra McNicholl who along with husband, Al, run The Itty
In the first paragraph, of the first chapter of his book, “The Science of Selling” David Hoffeld sites a Harvard Business Review report which claims that “only 37% of sales people were consistently effective.” That
I have felt both energised and antagonised by recent political developments here in the North and further afield. The big game is taking place in the USA – we’re not even minor league here
“Failure is not the opposite of success. It is part of success.” I am not aware of too many businesses where failure is encouraged. It’s usually the opposite. In most, making mistakes, consistently or
“He is most powerful, who has control over himself.” Seneca. It is tough working in sales and business development, whether that’s working for yourself, as part of a team or in a partnership. Predictably,