Most sales people cannot stand the sound of their own voice. There are scientific, biological and psychological reasons that may help to assuage those anxieties but nonetheless the fact remains. Calls may indeed be
For me, one of the most enjoyable podcasts so far. Dave Linton is the CEO of MadLug, a brilliant story teller, telling the most remarkable brand story. “Story telling” has become a fashionable term for
“Art washes from the soul, the dust of every day life.” Pablo Picasso Geralyn Mulqueen is a barrister, activist, psychotherapist, writer, artist and mother. In this podcast, she talks about her work as a psychotherapist
When sales strategy meets marketing strategy One of the biggest problems faced by SMEs in business development is not a lack of sales ability within their teams but more a lack of clarity when it comes
Customer experience – the gap between expectation and experience is usually disappointment. I’m not an expert on Gospel music but when I heard the Harlem Gospel Choir was playing in Belfast as part of
There is a famous quote by GAA commentator Micheal O’Muircheartaigh about Fiji and Fermanagh and how neither has a tradition for the majesty of hurling. Belfast certainly isn’t a “watch-making stronghold” but it is the
The latest episode in the autumn series of The Shift Control Podcast is with Paul McKeever, serial entrepreneur and CEO of Belfast-based start up, Continually. I first met Paul 8 years ago, as he
Shawn Jones live in Newcastle The Tap Room, Newcastle, Co. Down Saturday 22nd September 2018 Evidently, Shawn Jones had already made a solid reputation for himself in Ireland before I’d ever heard of him.
Give your people the right kind of sales training It is hard to fully recognise the value of a customer until they are gone. You might know what financial contribution they make to your business
Create a winning culture in business, The Barcelona Way Something about FC Barcelona has always resonated with me. They have become more than just a favourite ‘second team.’ Rich in tradition, heritage with a