The role of deliberate practice in sales training Most sales people cannot stand the sound of their own voice. There are scientific, biological and psychological reasons that may help to assuage those anxieties but
Over the last number of months I have been very fortunate to work with one of the leading automotive businesses in the North. As part of their training academy, I have been helping to
Most of you will not have heard of Norman Lumsen.He was immortalised in the 1983 TV commercial for Yellow Pages through the character JR Hartley.In fairness there are many of you who won’t have
“Sometimes you just need to get off the grid to get your soul right.” Anon There is a Twitter profile called ‘The State of Linkedin’ which has been making a name for itself /
For me, one of the most enjoyable podcasts so far. Dave Linton is the CEO of MadLug, a brilliant story teller, telling the most remarkable brand story. “Story telling” has become a fashionable term for
“Art washes from the soul, the dust of every day life.” Pablo Picasso Geralyn Mulqueen is a barrister, activist, psychotherapist, writer, artist and mother. In this podcast, she talks about her work as a psychotherapist
When sales strategy meets marketing strategy One of the biggest problems faced by SMEs in business development is not a lack of sales ability within their teams but more a lack of clarity when it comes
Customer experience – the gap between expectation and experience is usually disappointment. I’m not an expert on Gospel music but when I heard the Harlem Gospel Choir was playing in Belfast as part of
There is a famous quote by GAA commentator Micheal O’Muircheartaigh about Fiji and Fermanagh and how neither has a tradition for the majesty of hurling. Belfast certainly isn’t a “watch-making stronghold” but it is the
The latest episode in the autumn series of The Shift Control Podcast is with Paul McKeever, serial entrepreneur and CEO of Belfast-based start up, Continually. I first met Paul 8 years ago, as he