How to make telephone sales work for your business “Every sale has 5 basic obstacles: no need, no money, no hurry, no desire, no trust.” Zig Ziglar Telephone selling isn’t for everyone. Some businesses see
High Performance Sales v High Performance Sport In many of the sales training and coaching sessions that I have been involved in over the last 6 months, there has been a constant discussion around the
It has been a while since I worked on a PC. Back when Apple was only a niche computer platform, it was all I used. With the exception of those who worked in design
The Olympic motto “Citius, Altius, Fortius” translates from Latin as “Faster, Higher, Stronger.” Proposed by Pierre de Coubertin at the creation of the International Olympic Committee in 1894, it’s as good a strap line
The role of deliberate practice in sales training Most sales people cannot stand the sound of their own voice. There are scientific, biological and psychological reasons that may help to assuage those anxieties but
Despite appearing almost interchangeable on many Instagram memes, there is more than a subtle difference between “inspiration” and “motivation” Inspiration comes from within. The word “inspiration” itself is derived from “in spirit” When I
“The anecdote is the antidote” It has never been harder for brands, organisations and businesses to stand out for the right reasons. Right now, everyone is short on time and overwhelmed with interruption and
I’m going to give you something to think about. Name one business / brand / company based that delivers a high level of customer service. Continually delivers a high level of customer service. The spontaneous
“Enthusiasm is common. Endurance is Rare.” A line taken from the brilliant book by Angela Duckworth; GRIT, The Power of Passion and Perseverance goes some way in describing what’s required for success in high