The power of external perspective when it comes to sales training Birdbox is an award winning studio in the heart of London who produce animated films packed with style, passion and charm. If you
Our big thing is “business growth for SMEs and start-ups” I first came across the story of the fox and the hedgehog in Jim Collins “From Good to Great” Collins paraphrases a Greek proverb
Luke Tyburski, The Ultimate Triathlon “Once you eliminate the impossible, whatever remains, no matter how improbable, must be the truth.” My favorite quote of all time is a line from Arthur Conan-Doyle, which helps
The Importance of Customer Retention Much Business Development (BD) work focuses on customer acquisition but the facts remain that if you look after your existing customers “better” then your overall BD costs decrease and
What can you learn about customer service from Starbucks? Thank you for the feedback on the 1-in-5 podcasts – the idea being that I give some advice in bitesized chunks. I really have enjoyed the
These are the new “1-in-5” podcasts – a series of 5 minute or less podcasts giving some insights and strategies for better business development. The first one is on the importance of the Customer
Ireland has produced many great business success stories, and as proud Tyrone man, I can reference many local companies who have gone on to challenge at national and international level. The latest podcast is
What your business development strategy can learn from the circus So enamored was I with my visit to “Cirque Du Soleil, Alegria” at the Royal Albert Hall in 1999, that I bought the soundtrack.
Are you using the right language for your brand and your customer? Ask a brand consultant When it comes to branding, the Joneses have much to answer for. The root of the idiom, “keeping
Last week was a busy one for me with enough variety to remind me that I’m actually very lucky doing what I do. Diversity is hugely important and whilst you don’t always get what