The Importance of Customer Retention Much Business Development (BD) work focuses on customer acquisition but the facts remain that if you look after your existing customers “better” then your overall BD costs decrease and
How can mindfulness help in your business growth strategy? For most of us, Mindfulness is a recent arrival to contemporary living but the truth is that its been around for a whole lot longer. It
Last week was a busy one for me with enough variety to remind me that I’m actually very lucky doing what I do. Diversity is hugely important and whilst you don’t always get what
Over the last number of months I have been keeping a close eye on the plight of the homeless in Belfast City Centre – if you have been reading my infrequent blog posts and
Can your sales strategy benefit from a politicians manifesto? It’s been really hard to avoid politicians recently. As the dust settles on the recent local elections across Ireland, momentum gathers for the vote on
After a free weekend, we were back at it again on Sunday. We lost. But I think there was a learning in that defeat – the first half was played at a level of
For me, is the measure of how good a film or drama is, that you remember the soundtrack as well as any of the detail of the characters and the story narrative. I thank
I am just about 3/4s through “Unfaithful Music and Disappearing Ink” – just shy of 700 pages dedicated to the life of Elvis Costello. I’ve been reading it since Christmas, slowly, along with 7
What you need to consider when choosing a sales coach This podcast is brief but a bit ranty – one of my pet hates of late concerns the number of emails from prospects who
7 Misconceptions about employing a sales coach If you are looking to employ the service of a skilled sales coach, here are a few of the things worthy of consideration BEFORE you decide to send