Over the last number of months I have been very fortunate to work with one of the leading automotive businesses in the North. As part of their training academy, I have been helping to
Do you make “Practice” part of your sales process? How many of you spend time in ‘rehearsal’ preparing questions, answers, eventualities and outcomes for those big sales presentations? In fact, not just those big presentations
“Following your passion” is the often-quoted mantra for those undecided entrepreneurs. It can sound a bit too much like Instagram “Monday Motivation” BS – when it comes to the pinch, you need more than passion to succeed in
What can you learn about customer service from Starbucks? Thank you for the feedback on the 1-in-5 podcasts – the idea being that I give some advice in bitesized chunks. I really have enjoyed the
What your business development strategy can learn from the circus So enamored was I with my visit to “Cirque Du Soleil, Alegria” at the Royal Albert Hall in 1999, that I bought the soundtrack.