What can you learn about customer service from Starbucks? Thank you for the feedback on the 1-in-5 podcasts – the idea being that I give some advice in bitesized chunks. I really have enjoyed the
Bite-sized insights on business growth and sales strategy I have been listening to a variety of different podcasts over the last few months – from Rich Roll, Michael Gervais to Joe Polish/Dean Jackson and
What your business development strategy can learn from the circus So enamored was I with my visit to “Cirque Du Soleil, Alegria” at the Royal Albert Hall in 1999, that I bought the soundtrack.
How can mindfulness help in your business growth strategy? For most of us, Mindfulness is a recent arrival to contemporary living but the truth is that its been around for a whole lot longer. It
You really need to be serious about improving your selling skills If you are thinking about getting some sales training for your staff, there are a few things worthy of consideration BEFORE you decide to
A great lesson in passion and customer engagement It has been an extraordinary week so far – counting the Springsteen gig in Croker on Sunday followed by a trip to Greystones last night to spend
Sales strategy needs greater clarity, focus and a message which can be understood It sounds very simplistic, but the first rule of sales (and of anything for that matter) is to be understood. That’s